NOTE: Kindly insist on a bill for all purchases made at this store. In case you do not receive a bill, please write to customercare@dixcy.co.in or call us on 0421-3061103.

(Customer care executives are available from 9.00 am - 7.30 pm, Monday to Saturday)

  • FOR HYGIENE REASONS, UNDERWEAR, PANTIES, LOUNGEWEAR CANNOT BE RETURNED OR EXCHANGED.
  • NO CASH REFUNDS ARE ALLOWED.
  • We have taken utmost care to ensure only the best quality products reach you at all times. In a rare incidence of manufacturing in our products, we shall exchange the same for you after receiving it at our store and analysing the garment at our laboratory. The product with manufacturing defect shall be sent to our quality labs for checking and your concern shall be addressed within 15 working days from the date of the receipt of the product at the store.
  • Please follow wash care instructions mentioned on the packaging.